Privacy Policy
The party responsible for data processing is:
The FauShop
36179 Bebra
Email: [email protected]
We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about the handling of your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically stores what is known as a server log file (e.g., name of the requested file, your IP address, date and time of access, data volume transferred, and the requesting provider). These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site and improving our offerings. This serves our legitimate interests in a proper presentation of our offer under Art. 6 para. 1 sentence 1 lit. f GDPR. All access data are deleted at the latest seven days after your visit.
Hosting
Hosting services and website display are partially provided by our service providers on our behalf. Unless otherwise stated, all access data and data collected via forms on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please use the contact details listed in this policy.
2. Data Processing for Contract Fulfillment and Contact
2.1 Contract Fulfillment
To process contracts (including inquiries and warranty claims), we collect personal data you provide voluntarily during the ordering process as per Art. 6 para. 1 sentence 1 lit. b GDPR. Mandatory fields are marked, as we need these to fulfill your order. More details are shown in the respective forms. After the contract is fulfilled, your data will be restricted and deleted after the legally required retention period, unless you consent to further use (Art. 6 para. 1 lit. a) or we are legally permitted to do so.
2.2 Customer Account
If you create a customer account with your consent (Art. 6 para. 1 lit. a GDPR), we store your data for future orders. You can delete your account anytime through the relevant option or by contacting us. The data will then be deleted unless otherwise legally permitted.
2.3 Contact Requests
When you contact us (e.g., via form or email), we process the data you provide to handle your request (Art. 6 para. 1 lit. b GDPR). Mandatory fields are marked. Data is deleted once your request is resolved, unless you consent to further processing.
3. Data Processing for Shipping
To fulfill the contract, we pass on your data to shipping providers (Art. 6 para. 1 lit. b GDPR), or manufacturers/wholesalers handling direct delivery (drop shipping). These include:
GLS Germany
UPS Germany
Hermes Germany
DHL Paket
DPD Germany
Some service providers use servers in Australia, Brazil, Singapore, and the USA (no EU adequacy decision). We rely on standard contractual clauses. Others are in Canada, Japan, New Zealand, and the UK, which have an adequacy decision.
Shipping Notifications
With your explicit consent (Art. 6 para. 1 lit. a GDPR), we share your email address with the shipping provider for delivery notifications. You may withdraw your consent at any time.
4. Payment Processing
4.1 Transaction Processing
Depending on the payment method, your data will be shared with the respective payment processor (e.g., technical providers, banks) to process the transaction (Art. 6 para. 1 lit. b GDPR).
4.2 Fraud Prevention & Optimization
We may share data with service providers for fraud prevention and payment process optimization (Art. 6 para. 1 lit. f GDPR).
5. Email Marketing
5.1 Newsletter with Signup & Tracking
If you sign up, we use your email to send newsletters based on your consent (Art. 6 para. 1 lit. a GDPR). You can unsubscribe anytime. If you consent to tracking, we analyze open and click rates via technologies like web beacons.
5.2 Newsletter without Signup
If we receive your email during a purchase and you haven’t opted out, we may send you similar product offers based on legitimate interest (§ 7 para. 3 UWG). You may opt out at any time.
5.3 Newsletter Delivery
The newsletter and tracking may be managed by service providers in Canada, the USA, or India. For countries without EU adequacy, we use standard contractual clauses.
5.4 Review Requests
With your consent (Art. 6 para. 1 lit. a), we may email you after your purchase to ask for a review. You may revoke this anytime.
6. Cookies & Technologies
We use cookies and other technologies for site functionality and personalization. Session cookies are deleted after closing the browser; persistent cookies remain for repeat visits.
Privacy & Devices
Essential cookies do not require consent. For others, consent is needed, and refusal may limit website functionality.
Subsequent Data Processing
We use necessary technologies for cart functions and user analytics (Art. 6 para. 1 lit. f). Some cookies also help fulfill legal obligations. You can change cookie settings in your browser.
7. Web Analytics & Advertising
With your consent (Art. 6 para. 1 lit. a), we use third-party cookies for analytics and advertising. You can revoke consent at any time.
8. Social Media
Facebook & Instagram (Meta)
With your consent (Art. 6 para. 1 lit. a), usage data may be collected by Meta for advertising and analytics via pseudonymous profiles. These may involve data transfers to the USA. We use standard contractual clauses.
9. Your Rights and Contact
9.1 Your Rights under GDPR:
Art. 15 – Right to access your data
Art. 16 – Right to correct inaccurate data
Art. 17 – Right to delete data
Art. 18 – Right to restrict processing
Art. 20 – Right to data portability
Art. 77 – Right to complain to a supervisory authority
Right to Object:
You may object to data processing on legitimate interest grounds at any time. If for direct marketing, you may object without any condition.
9.2 Contact
For questions or to exercise your rights, contact us via the details in our [This Link].