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Frequently Asked Question

We pay particular attention to the fact that all products are Islam-compliant, that they are of good quality, fair payment, that the income goes back to people who need it and deserve it, support for social projects and problems.

Our company is based in Germany, but our products are shipped depending on the ordering region in order to keep delivery times and routes as short as possible.
To customize the products, you will receive an e-mail after your purchase in which you can choose the font and the color of the text.

The difference is in the way  the product arrive to you.

Framed Poster: Posters and frames come as two items packaged separately.
You will need to assemble it.

Ready-to-Hang Wall Art: Art Work is placed within frames.
You can hang it directly on the wall when receiving it!

Our wooden frames are produced from natural pine/oak wood.

Our wooden products may be made of different types of wood, based on local availability in the region of production. We strive to work with sourced from as close as possible, so as to reduce shipping distances and remain committed to our sustainability principle.

You will see a message that your product has already been personalized.

We deliver to an extensive list of countries and have local production in most regions.

There are no hidden fees. The total cost is shown to you before you place the orders. 

The orders are produced immediately after the personalization mail has been processed.  The delivery time is 3 to 7 days on average, depends on the country.

Yes, our frames come with a hanging kit that allows mounting them both horizontally and vertically, depending on the orientation of your Wall art.

There is a hook pre-attached on the back panel of the frame which can be used to mount the frame on a wall. Some frames might have the hanging kit included separately in a small plastic bag, not attached to the frame. In such a case, you would have to use the screws provided to attach it to the back panel.

The frames will be delivered pre-packed with corners and film, they will be placed in a flat package with strong edges.

The Email is sent 30 minutes after receiving an order.

Yes, the link expires after 7 days and you will receive another email with a new link.

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